Privacy Policy
Last updated: March 9, 2026
1. Information We Collect
LabelCore.AI collects information you provide directly, including your name, email address, company name, and message content when you submit our contact form or book a demo. We also collect usage data through analytics tools to improve our services.
2. How We Use Your Information
We use collected information to respond to inquiries, provide our medical annotation services, improve our website experience, and communicate about our services. We do not sell your personal information to third parties.
3. HIPAA Compliance
LabelCore.AI is fully HIPAA compliant for handling Protected Health Information (PHI). All medical data processed through our annotation platform is encrypted end-to-end (TLS 1.3 in transit, AES-256 at rest) with role-based access controls and zero data exposure by design. Business Associate Agreements (BAA) are available for all customers.
4. Cookies and Analytics
We use cookies and similar technologies to analyze website traffic and improve your experience. Our analytics tools include Google Analytics 4, Microsoft Clarity, and Vercel Analytics. You can manage your cookie preferences through our cookie consent banner. Analytics cookies are only activated with your explicit consent.
5. Data Security
We implement industry-standard security measures including end-to-end encryption, role-based access controls, regular security audits, and secure data handling protocols. Our infrastructure is designed with a zero data exposure architecture.
6. Data Retention
Contact form submissions are retained for the duration necessary to respond to your inquiry and maintain our business relationship. Analytics data is retained according to the default retention periods of our analytics providers. Medical data processed through our platform follows retention schedules agreed upon in individual service contracts.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may opt out of analytics tracking through our cookie consent settings. To exercise your rights, contact us at sales@labelcore.ai.
8. Third-Party Services
Our website uses the following third-party services: Google Analytics 4 (website analytics), Microsoft Clarity (session recordings and heatmaps), Vercel (hosting and analytics), Resend (email delivery), and Zoho Bookings (demo scheduling). Each service has its own privacy policy governing the data they process.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.
10. Contact Us
For questions about this privacy policy or our data practices, contact us at sales@labelcore.ai.